FAQ

Do you offer customized solutions?

Potentially yes, depending on the specifics and size of your civil engineering or construction project. Please get in touch with our team to discuss your project's details and requirements.

Are your products certified or compliant with specific industry standards?

Yes, including CSA and ASTM, and AMSI on certain products we manufacture.

Can CIF provide me with product samples?

Yes, we can send you product samples upon mutual agreement. Contact us to discuss your sample request and specific requirements.

What is the lead time for product delivery?

The lead time for product delivery can vary depending on the specific product and your location. We recommend contacting us with project details to receive an accurate estimate of the delivery time.

Do you offer on-site evaluations?

Yes, we offer on-site evaluations upon request, depending on the location of your project.

What types of payment methods do you accept?

We accept various payment methods, including credit cards, bank transfers, and cheques.

What sustainability practices does CIF Composites employ in manufacturing its products?

We build quality, durable composite products with the least amount of product waste in the manufacturing process as possible.

Do you offer volume discounts for large-scale projects or bulk orders?

Yes, please inquire about your project.

Do you offer installation services for the products?

No, we do not install our products directly. However we can offer installation guidelines and recommendations to ensure proper product installation. Our technical support team can assist with any installation questions you may have.

What type of technical support do you offer?

We provide technical support for product feature inquiries, installation guidance, and product usage. Email or call us for assistance.

What warranty coverage is provided for CIF Composites' products?

We offer warranties for our products when they are correctly installed and used in the appropriate applications. Warranty terms and conditions can vary, so please inquire for specific details related to your product.

How do I know if your products are compatible with my existing systems?

Consult with our technical team who can assist you in assessing compatibility with your existing systems.

How do you handle shipping and logistics?

We take care of all the arrangements, ensuring timely and secure delivery of your products.

Can you assist in the design phase of a project?

Yes, we are able to add value added advice depending on the complexity of the project.

What kind of maintenance and care should be followed to ensure longevity of CIF products?

Once products are properly installed, nothing further is required for maintenance.

Make CIF Composites part of your strategic planning cycle

We partner with organizations worldwide to host virtual educational sessions on the impact of composite materials in the project lifecycle.

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